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This training course aims to support community workers in
their vital work, with both cutting edge therapeutic skills and knowledge of trauma informed care.

This course is available to commission, contact us to discuss dates.

Who is it for: Volunteers or professionals working in community settings with children, young people, families and adults.

Duration/format: 8x 3hr modules plus an optional assessment day. 

Admission Requirements: The course involves work based learning so applicants must be working in a setting in which they can implement their learning. No pre-requisite qualifications required. 

Cost:  Costs are dependent on group size and number of cohorts commissioned and are available on request. Contact us to talk through your requirements.


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"This has been the best training course I have been on. It has changed the way I look at situations especially those involving young people. It has widened my knowledge and understanding of people, their behaviour and what it means giving me a better understanding of the human brain and the driving factors behind some behaviours.  Changing the way we speak people enables them to give you more information and have a more positive interaction." David Brailey-Evans, Neighbourhood Beat Manager


Community enterprises are often an absolute lifeline for people, particularly for those who have known real hardship and enormous challenges in their lives. So, this training course aims to support community workers with skills and knowledge to embellish what they are already doing. This includes evidence-based interventions that promote a real sense of belonging, of feeling valued, the capacity to live life to the full with meaning and purpose. 

The training covers key relational and therapeutic skills including mentalisation based interventions, active listening skills, narrative competence (being able to respond in the best way possible when someone tells you about their painful life experiences).

Research shows that where community workers are trained in therapeutic skills they have achieved: statistically significant reductions in psychological distress and clinical outcomes comparable to those reported in UK statutory mental health services”. (Duncan et al 2018) 

The training also covers the theory and practice of trauma informed practice in community settings, illustrated by deeply moving case material. This includes a focus on mental health symptoms as entirely understandable responses to painful life experiences when no one has helped you process what happened. Most importantly delegates will learn about community support for recovery from trauma. 


  • Understand the psychology/neuroscience of trauma, its impact on physical and mental health and quality of life. 
  • Learn how to implement trauma informed care in a community. 
  • Understand the benefit of helping people to stand together and feel they belong to a really special group of people 
  • Learn the power of being in a group that makes good things happen. 
  • Learn to run therapeutic groups where people feel truly heard and understood in talking about their life experiences. 
  • Understand how to meet the key relational needs of members of a community to ensure wellbeing. 
  • Gain vital psychological knowledge on the alleviation of emotional pain relevant to community settings 
  • Develop key therapeutic skills in active listening, empathy, and narrative competence. 
  • Develop relational skills to empower and inspire people and support them to enrich their lives. 

 References Duncan, C, Rayment B, Kenrick J, Cooper M (2018) Counselling for young people and young adults in the voluntary and community sector: An overview of the demographic profile of clients and outcomes Psychology and Psychotherapy Theory Research and Practice the British Psychological society 

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The sessions are live, online and interactive, so delegates are required to have a camera and microphone on their device and delegates are expected to have their cameras on for the duration of the training. The delivery of content is intensive and in order to complete the course and take the assessment 100% attendance is required on all days

  • Webinar based learning- 4hrs pre course start, 2hrs during course.
  • 8 three-hour modules- A weekday morning once every two weeks. 
  • Work based learning- current community work. 
  • An assessment day. Presentation of your trauma informed and/or therapeutic skills work in the community. (Please note: this day is only for those who wish to go for the award, you can do the training without attending this day.) 


To undertake work-based learning delegates are required to be working with children, young people or adults in a community setting. This training is an emotionally powerful experience and can be experienced at times as emotionally challenging. A pre-course online interview in small groups will be required for all applicants.  Please read our duty of care to delegates.


Certificate in Therapeutic Skills and Trauma Informed Care for Community Based Workers (for those who successfully pass the assessment).


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